Grinder Pumps

Main Menu

Updated 3/29/2023

If you have a Sewer Grinder in Alarm contact:

Freemire & Associates, Inc.

24 Hours a Day, 7 Days a Week at 888-349-7448

Freemire is under contract with Loudoun Water to show up at your residents within 4 hours of receiving the call.

www.freemire.com

Click HERE for additional instructions.

IMPORTANT NOTICE: THERE HAVE BEEN SIGNIFICANT CHANGES TO YOUR RESPONSIBILITY IN MAINTAINING THE GRINDER PUMP. PLEASE DOWNLOAD AND READ THE LATEST BROCHURE. YOU MAY BE CHARGED A SIZABLE FEE IF LOUDOUN COUNTY AND FREEMIRE ASSOCIATES DETERMINES THAT THE PUMP FAILURE IS PREMATURE.

Below is a pictorial overview of your Grinder Pump System. All of the items within the red lines are the responsibility of Loudoun Water except as noted. The areas outside of the red lines are the responsibility of the homeowner.

The illustration above was provided by Loudoun Water. To view or download the entire brochure please go here.

In Loudoun County, wastewater is collected and treated in many ways. Most wastewater collection relies on the force of gravity to pull it through miles of pipe, ending at a wastewater treatment facility. Since not every area in the County can benefit from gravity, some areas rely on a pressure system or a pump to facilitate wastewater collection. Pumps can serve one household or many households. Approximately 400 homes served by Loudoun Water have their own wastewater pump (grinder pump). Additional information about Loudoun Water’s Grinder Systems is available in the Engineering Design Manual.

Below are important rules governing your Sewer Grinder Pump System. For the latest rules, please visit www.loudounwater.org/residential-customers/grinder-pumps.

(Taken from the 2023 Loudoun County web page)

What are my Responsibilities?

Customer is responsible for all damage relating to vehicular or lawn care traffic, unintentional landscaping damage, trees falling, or any avoidable act that inflicts damage to the Grinder Pump Service Connection components.
Customer is responsible for providing Loudoun Water or its representatives unrestricted, unimpeded access to the property in order to repair or replace Grinder Pump Service Connection components.
Customer is responsible to repair and replace the PVC conduit from the pump control panel to the grinder pump chamber.
Customer must maintain the plumbing for the Building Drain between the home and the Grinder Pump Chamber.
Customer must provide an adequate supply of electrical power from the house to the Pump Control Panel and Grinder Pump.
In the event of a power outage, Customer shall be responsible for taking measures to prevent the backup of wastewater on the property (limit water usage).
Loudoun Water is not responsible for any property damage.

Are there prohibitions I need to know about with a grinder pump?

NEVER connect a sump pump, roof or foundation drain to a grinder pump chamber or drain leading to the chamber.
NEVER flush prohibited items including, but not limited to rags, paper towels, feminine hygiene products, diapers, chemicals, baby wipes, fats, oils, greases and bio hazardous materials.
NEVER install any structure(s) over any component of the Grinder Pump Service Connection, including the Customer Force Main from the Grinder Pump to the Public Force Main. In the event of maintenance to these components, Loudoun Water will not replace any structure or improvement.
FAILURE TO COMPLY may result in fines and/or maintenance cost reimbursements to Loudoun Water.

Your grinder pump is fitted with an alarm in case of failure. If there is a failure, the tank that contains the pump will become too full and the alarm and light, located on the black/gray pump control panel box will automatically turn on. If the alarm sounds, please follow these important steps:

Discontinue water use to prevent overflows.
Silence the alarm by pressing the silence button on the bottom of the pump control panel box. The light will remain on.
Wait 15 minutes before taking further action. A high water level will sometimes cause the alarm to go on. This situation is often self-correcting and the holding tank will automatically pump down. If 15 minutes have passed and the alarm light is still on, call Freemire & Associates, Inc. 24 Hours a Day, 7 Days a Week: 888-349-7448.
Never attempt to open the tank cover or the electrical panel box. Emergency crews are on duty 24 hours a day, seven days a week and will respond promptly. A defective unit will immediately be repaired or replaced.

Planned Events

April
Neighborhood Cleanup -Completed
Chili Cookoff - Held on April 15

June
Summer Picnic

Summertime
Tuesday Breakfasts
Monthly Happy Hours:

Happy Hour: July 15

October
Oktoberfest - Cancelled
Halloween Hayride Oct. 31.

December
Christmas Caroling

Other Activities
Line Dancing - Fridays at Church
Karaoke